This privacy policy ("Policy") describes how Pleasant Smoke Shop ("Pleasant Smoke Shop", "we", "us" or "our") collects,
protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may
provide on the pleasantsmoke.com website and any of its products or services (collectively, "Website" or "Services").
It also describes the choices available to you regarding our use of your Personal Information and how you can access and
update this information. This Policy does not apply to the practices of companies that we do not own or control, or to
individuals that we do not employ or manage.
We receive and store any information you knowingly provide to us when you create an account, publish content, make a
purchase, fill any online forms on the Website. When required this information may include your email address, name,
phone number, address, credit card information, or other Personal Information. You can choose not to provide us with
certain information, but then you may not be able to take advantage of some of the Website’s features. Users who are
uncertain about what information is mandatory are welcome to contact us.
When you visit the Website our servers automatically record information that your browser sends. This data may include
information such as your device’s IP address, browser type and version, operating system type and version, language
preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the
time spent on those pages, information you search for on our Website, access times and dates, and other statistics.
You are able to access, add to, update and delete certain Personal Information about you. The information you can view,
update, and delete may change as the Website or Services change. When you update information, however, we may maintain a
copy of the unrevised information in our records. Some information may remain in our private records after your deletion
of such information from your account. We will retain and use your information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating
your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the
retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure,
the right to rectification and the right to data portability cannot be enforced after the expiration of the retention
period.
Any of the information we collect from you may be used to personalize your experience; improve our Website; improve
customer service and respond to queries and emails of our customers; process transactions; send notification emails such
as password reminders, updates, etc; run and operate our Website and Services. Non-Personal Information collected is
used only to identify potential cases of abuse and establish statistical information regarding Website usage. This
statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Billing and payments
In case of services requiring payment, we request credit card or other payment account information, which will be used
solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your
purchase transaction. After that is complete, your purchase transaction information is deleted. Where necessary for
processing future payments and subject to your prior consent, your financial information will be stored in encrypted
form on secure servers of our reputed payment gateway service provider who is beholden to treating your Personal
Information in accordance with this Privacy Policy. All direct payment gateways adhere to the latest security standards
as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express
and Discover. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and
protected with digital signatures, and our Website is also in compliance with PCI vulnerability standards in order to
create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for
additional security and protection.
Privacy of Children and Persons Under 21
Adhering Children’s Online Privacy Protection Act of 1998 (“COPPA”) and State regulations we do not knowingly collect
any Personal Information from persons under the age of 21. If you are under the age of 21, please do not submit any
Personal Information through our Website or Service. We encourage parents and legal guardians of children under 18 to
monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide
Personal Information through our Website or Service without their permission. If you have reason to believe that a child
under the age of 21 has provided Personal Information to us through our Website or Service, please contact us.
Newsletters
We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our
newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.
However, you will continue to receive essential transactional emails.
Cookies
The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your
hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are
uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use
cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have
the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify
your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to use
and experience the features of the Website and Services.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized
access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to
protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and
custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we
strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the
Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data
exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or
tampered with in transit by a third-party, despite best efforts.
Data breach
In the event we become aware that the security of the Website has been compromised or users Personal Information has
been disclosed to unrelated third-parties as a result of external activity, including, but not limited to, security
attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to,
investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event
of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a
reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we
will post a notice on the Website, send you an email.
Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a
subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our
rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the
event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a
portion of its assets, your user account and personal data will likely be among the assets transferred.
Changes and amendments
We reserve the right to modify this privacy policy relating to the Website or Services at any time, effective upon
posting of an updated version of this Policy on the Website. When we do we will revise the updated date at the bottom
of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its
Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not
authorized to use or access the Website and its Services.
If you have any questions about this Policy, please contact us.
This document was last updated on September 25, 2018